Reference

How duel7 Handles Your Personal Information

When you open a duel7 account and connect a payment method like PayPal, Venmo, or Play+, you share data with us — and we take that seriously.

Account data kept securePayPal & Venmo transaction records protectedYour rights, clearly spelled outContact path for data requests
duel7 How duel7 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

Encryption on Every Transaction

All data passed between your device and our servers — including PayPal and Venmo payment confirmations — travels over SSL encryption. No plain-text transmission, ever.

Cookie Controls You Manage

We use session cookies to keep you logged in and analytics cookies to understand how the account flow performs. You can adjust non-essential cookie categories in your browser settings or our cookie banner.

Retention and Deletion Timelines

Account data is held for the period required by applicable state regulations. Once that window closes and your account is closed, personally identifiable records are deleted or anonymized.

Requesting Access or Changes

You can request a copy of the personal data we hold on you, or ask us to correct inaccurate details, through live chat or email. We aim to respond within the timeframe required by applicable law.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Start a live chat session from your account dashboard. Reference 'privacy request' so the agent routes your query directly to our data team without delay.
Email Support Send a detailed request to our support email address found in your account settings. Include your registered email and the specific data action you're asking for.
Account Settings Some data preferences — like marketing email opt-outs and cookie choices — can be adjusted directly inside your account profile without contacting us at all.

Your Privacy Rights at duel7

These are the questions we hear most often from people managing their account data. If your question isn't covered here, live chat gets you to a real agent who can pull up your specific account record.

We share transaction references with our licensed payment processor to complete your deposit or withdrawal. We never sell or hand your PayPal or Venmo account details to unrelated third parties for marketing.

Yes. Send a data-access request through live chat or our support email. Include your registered email address and we'll compile your record within the timeframe required by applicable state law.

Open your account profile, navigate to communication preferences, and toggle off marketing emails. You can also click the unsubscribe link at the bottom of any email we've sent you.

We retain certain records for the period required by the regulations of the states where we operate. After that window, personally identifiable data is deleted or anonymized from our active systems.

We use session cookies to keep your login active and analytics cookies to improve the account flow. Non-essential cookies can be turned off in the cookie banner shown on your first visit or in your browser settings.

Identity verification is required under state gaming regulations where we operate. Documents you submit are handled by a regulated verification provider and stored only for as long as the law requires.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.